danah shares a great case study of how people used the Social Media tools
(wikis, Twitter, blogs, Flickr, etc.) to help educate people around
Hurricane Gustav. It provided a vital resource for people affected in
the area that got the attention of Rick Sanchez and the folks at CNN who realized quickly a small community was able to produce the news and gather resources faster.
The key thing to remember is innovation is not always around the
technologies themselves, but how people converge and use the tools
around them.

