Roundtable on Assessing Community Information Needs
On October 17, 2011, the Aspen Institute Communications and Society Program and the John S. and James L. Knight Foundation released the final in a series of eight white papers aimed at implementing the recommendations of the Knight Commission on the Information Needs of Communities in a Democracy. The paper—“Assessing Community Information Needs: A Practical Guide” by Richard C. Harwood—proposes four guideposts and nine strategies for communities to assess and build a healthy information environment. (Read it here)
The formal release took place during a roundtable discussion among a select group of leaders, innovators, advocates and experts from the national, state and local levels on Monday, October 17 at the Aspen Institute in Washington, DC. Following the presentation of the paper, these leaders and experts debated the best ways to incorporate the strategies at a time when citizens need to focus on re-building and re-engaging the community. Several strategies include creating authentic, credible steering committees to guide the work; mapping community concerns; mobilizing the community as a resource; cultivating boundary-spanning organizations; and telling the community’s story of change. Join the discussion on Twitter using the hashtag #knightcomm.
Richard C. Harwood is the founder of the Harwood Institute for Public Innovation. For more than 20 years, Harwood has been dedicated to transforming public and political lives by supporting individuals, organizations and communities in their quest to create change.
Roundtable participants included:
- Joaquin Alvarado, Senior Vice President, Digital Innovation, American Public Media
- Kathy Brown, Senior Vice President, Public Policy Development and Corporate Responsibility, Verizon Communications
- David Crowley, President and Founder, Social Capital Inc.
- Sasha Costanza-Chock, Assistant Professor of Civic Media and Principal Investigator, Center for Civic Media, Massachusetts Institute of Technology
- Bill Densmore, Principal, Densmore Associates, and Director and Editor, Media Giraffe Project
- Nathan Dietz, Associate Director of Research and Evaluation, Office of Strategy and Special Initiatives, Corporation for National and Community Service
- Mike Fandy, Vice President, Learning & Conferencing, United Way Worldwide
- Christopher Gates, Executive Director, Philanthropy for Active Civic Engagement
- Joe Goldman, Director, Omidyar Network
- Robert Hackett, President, The Corella & Bertram F. Bonner Foundation
- Darell Hammond, Chief Executive Officer and Founder, KaBOOM! Inc.
- John Horrigan, Vice President of Policy Research, TechNet
- Jacquie Jones, Executive Director, National Black Programming Coalition
- Bob Levey, Freelance Consultant, Journalist, Speaker, Fundraising Executive
- Caroline Little, President and Chief Executive Officer, Newspaper Association of America
- Lynn Luckow, President and Chief Executive Officer, Craigslist Foundation
- Carolyn Lukensmeyer, Founder and President, AmericaSpeaks
- Charles Meyer, Executive Director, National Center for Media Engagement
- Amy Mitchell, Deputy Director, Pew Research Center’s Project for Excellence in Journalism
- Forrest Moore, Executive Vice President, America’s Promise Alliance
- Mayur Patel, Vice President of Strategy and Assessment, Knight Foundation
- Wendy Puriefoy, President, Public Education Network
- Jan Schaffer, Executive Director, J-Lab: The Institute for Interactive Journalism
- Paul Schmitz, President and Chief Executive Officer, Public Allies, Inc.
- Marsha Semmel, Director of Strategic Partnerships, Institute for Museum and Library Services
- David Smith, Executive Director, National Conference on Citizenship
- Nancy Tate, Executive Director, League of Women Voters
- Mary Thomas, Executive Vice President, The Spartanburg County Foundation
- Vivian Vahlberg, President, Vahlberg & Associates
- Lisa Flick Wilson, Director of Strategic Partnerships, The Harwood Institute for Public Innovation
Moderator: Charlie Firestone, Executive Director, Communications and Society Program, The Aspen Institute
Agenda: The roundtable began with a presentation by Richard Harwood, followed by a roundtable discussion with key policymakers and leaders about the recommendations and how they may best be implemented.
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The Knight Commission on the Information Needs of Communities in a Democracy was a blue ribbon panel of seventeen media, policy and community leaders that met in 2008 and 2009. Its purpose was to assess the information needs of communities, and recommend measures to help Americans better meet those needs. Its Report, Informing Communities: Sustaining Democracy in the Digital Age, was the first major commission on media since the Hutchins Commission in the 1940’s and the Kerner and Carnegie Commissions of the 1960’s.
The Commission’s aims were to maximize the availability and flow of credible local information; to enhance access and capacity to use the new tools of knowledge and exchange; and to encourage people to engage with information and each other within their geographic communities. Among its 15 recommendations the Commission argues for universal broadband, open networks, transparent government, a media and digitally literate populace, vibrant local journalism, public media reform, and more local public engagement.
The Knight Commission is a project of the Aspen Institute Communications and Society Program and the John S. and James L. Knight Foundation.
About The Harwood Institute for Public Innovation: Founded by Richard C. Harwood over twenty years ago in reaction to the cynicism and distrust that permeates much of politics and public life, The Harwood Institute (harwoodonline.org) is today a leading change organization, recognized nationally for a unique approach to breaking down barriers and empowering people to make progress in improving their communities. Harwood has worked with thousands of individuals, guiding them to make more intentional choices which will lead to fundamental change and a different way of thinking, living and doing business in this country.



As a longtime public television journalist and the president of the nonpartisan City Club of Boise, thank you for your report. Richard Harwood is SPOT ON with his insights about:
1) meeting people where they are, rather than telling them where they should be,
2) the challenges of enabling opportunities for community members to achieve (or identify) their visions when they're already busy, and
3) putting together partnerships that aren't burdensome on already strapped groups.
"Engagement" and "community" are becoming stale terms. I'm excited to learn more about how the original spirit behind those words can be re-energized.
I can't watch the whole launch, so I hope that you will have it archived online. I also would love to invite Mr. Harwood to come to Boise for a workshop on the toolbox, for the very motivated organizations and businesses here. The City Club, for one, is hoping to put together an ongoing Civic Health Index.
Again, thank you.
Marcia Franklin, Boise, ID
Thanks, Marcia. We will archive the roundtable on the http://www.knightcomm.org site. I've forwarded your "invitation" to Rich Harwood. It would be great to see the tools applied in Boise.
Am I correct that there are no librarians at the table? Why not?
David Carr
Susan Hildreth, the Director of the Institute for Museum and Library Services, is participating in the roundtable. Susan was the head of the Seattle Public Library prior to being confirmed for her current post and starting earlier this year. She's also former State Librarian of California. Marsha Semmel, director of strategic partnerships at IMLS, is also a participant representing the libraries.
Right, by her experience, Marsha is a perfect representative of the museum world. And by her experience, Susan represents public librarianship well.
Ah, I now hear Susan Hildreth, former librarian at Seattle, now head of IMLS. Not listed among the participants, however.
What is the link to watch live?
The link to watch live is embedded at http://www.knightcomm.org/roundtable-on-assessing...
Fascinating program–any chance you'll make it available online/podcast? If so, naming the speakers (especially those whose name plaques aren't visible–will be VERY helpful! Thank you!
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