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  <title>The Knight Commission on the Information Needs of Communities in a Democracy</title>
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  <updated>2008-10-02T14:31:34-04:00</updated>
  <entry>
    <title>Technology &amp; Innovation Roundtable: danah boyd by Kristie Wells</title>
    <link rel="alternate" type="text/html" href="http://www.knightcomm.org/technology-innovation-roundtable-danah-boyd-kristie-wells" />
    <id>http://www.knightcomm.org/technology-innovation-roundtable-danah-boyd-kristie-wells</id>
    <published>2008-10-02T15:48:18-04:00</published>
    <updated>2008-10-02T15:48:18-04:00</updated>
    <author>
      <name>admin08</name>
    </author>
    <summary type="html"><![CDATA[<div class="entry">
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<p>
danah shares a great case study of how people used the <a href="http://www.socialmediaclub.org/2008/08/30/using-social-media-to-track-hurricane-gustav/">Social Media tools</a><br />
(wikis, Twitter, blogs, Flickr, etc.) to help educate people around<br />
Hurricane Gustav. It provided a vital resource for people affected in<br />
the area that got the attention of <a href="http://twitter.com/ricksanchezcnn">Rick Sanchez</a> and the folks at CNN who realized quickly a small community was able to produce the news and gather resources faster.
</p>
    ]]></summary>
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<p>
danah shares a great case study of how people used the <a href="http://www.socialmediaclub.org/2008/08/30/using-social-media-to-track-hurricane-gustav/">Social Media tools</a><br />
(wikis, Twitter, blogs, Flickr, etc.) to help educate people around<br />
Hurricane Gustav. It provided a vital resource for people affected in<br />
the area that got the attention of <a href="http://twitter.com/ricksanchezcnn">Rick Sanchez</a> and the folks at CNN who realized quickly a small community was able to produce the news and gather resources faster.
</p>
<p>
The key thing to remember is innovation is not always around the<br />
technologies themselves, but how people converge and use the tools<br />
around them.
</p>
</div>
</div>
    ]]></content>
  </entry>
  <entry>
    <title>Knight Foundation Silicon Valley: Set &amp; Setting by Josh Wilson</title>
    <link rel="alternate" type="text/html" href="http://www.knightcomm.org/knight-foundation-silicon-valley-set-setting-josh-wilson" />
    <id>http://www.knightcomm.org/knight-foundation-silicon-valley-set-setting-josh-wilson</id>
    <published>2008-10-02T15:36:36-04:00</published>
    <updated>2008-10-02T15:36:36-04:00</updated>
    <author>
      <name>admin08</name>
    </author>
    <summary type="html"><![CDATA[<div class="entry">
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<p>
<i>Editor’s note: This is being posted for Josh Wilson, one of our guest bloggers today at Google.</i>
</p>
<p>
It’s an overcast Monday morning in the Bay Area, even down here in<br />
one of the most economically upbeat corners of America — Google HQ, in<br />
Mountain View, Calif., not far from the Shoreline Amphitheater.
</p>
    ]]></summary>
    <content type="html"><![CDATA[<div class="entry">
<div class="snap_preview">
<p>
<i>Editor’s note: This is being posted for Josh Wilson, one of our guest bloggers today at Google.</i>
</p>
<p>
It’s an overcast Monday morning in the Bay Area, even down here in<br />
one of the most economically upbeat corners of America — Google HQ, in<br />
Mountain View, Calif., not far from the Shoreline Amphitheater.
</p>
<p>
The famed Googleplex is like walking around a giant college<br />
quadrant. It hearkens back to visiting a pal at MIT once upon a time,<br />
the architecture open and breezy and brightly colored, the interiors<br />
done up like a series of playrooms for brilliant pre-teens gifted with<br />
the world’s biggest box of Lego or Tinker Toys.
</p>
<p>
On my way down to to this event, I am struck by the diverse<br />
information services and stark social contrasts I experience en route.
</p>
<p>
 * I logged on the night before to reserve a car through San<br />
Francisco City Carshare, and printed out directions via Google Maps.<br />
* That morning I scanned SFGate.com for updates on local news and<br />
issues, but learned little about where I live, or the South Bay<br />
communities I was headed towards. The headlines were all about<br />
Hollywood, and sports, and local sensational crime, and the evicted<br />
tree sitters over at Berkeley.<br />
* Cruising the highway as the morning rush hour flowed and pulsed, I<br />
listened to KFJC 89.7 FM, an LPFM radio station out of Foothills Junior<br />
College that specializing in unusual and noncommercial music,<br />
particularly of the local variety.<br />
* On the way, their public service announcements informed me about an<br />
art space in San Jose, Space 47, that besides sounding genuinely<br />
groovy, made me realize there is a thriving, self-starting cultural<br />
community in Silicon Valley that is largely cut off from the main<br />
information circuitry of the region.<br />
* My Google map is rife with wrong turns. I get stuck behind impatient<br />
commuters leaving the tree-lined boulevards of their Palo Alto suburban<br />
enclaves, make a few more wrong turns and like magic wind up the<br />
markedly lower-income city of East Palo Alto.<br />
* Here, the buildings are not shiny, nor new, and are usually concerned<br />
with cheap food and automobile repair rather than software development<br />
and online commerce. This transition is abrupt, approximately 30<br />
seconds total of driving time. I do a u-turn and finally spot the Four<br />
Seasons hotel that is my primary landmark, perched exactly between the<br />
two cities, gleaming like a beacon, guiding me back to the information<br />
superhighway.
</p>
<p>
Localized information sources CAN serve community needs … but only up to a point.
</p>
<p>
Information on about that San Jose art space is probably not turning<br />
up too often in the Mercury News. Those local bands on KFJC are most<br />
likely not getting reviewed in the major metropolitan newspapers of the<br />
region.
</p>
<p>
Similarly, I found a disconnect between what the panelists brought<br />
together by Knight are asking for, and what local media are providing.
</p>
<p>
In the following posts, I’ll identify some of those specifics.
</p>
<p>
But the question remains:  What next?
</p>
<p>
Now, having learned specifically what communities — or at least some<br />
of the diverse communities of Silicon Valley and the Bay Area — are<br />
looking for, how will our media landscape change, <i>here</i>, to fulfill democracy’s articulated but unmet needs?
</p>
</div>
</div>
    ]]></content>
  </entry>
  <entry>
    <title>Knight Foundation Silicon Valley: Innovation vs. “The Future” by Josh Wilson</title>
    <link rel="alternate" type="text/html" href="http://www.knightcomm.org/knight-foundation-silicon-valley-innovation-vs-%E2%80%9Cthe-future%E2%80%9D-josh-wilson" />
    <id>http://www.knightcomm.org/knight-foundation-silicon-valley-innovation-vs-%E2%80%9Cthe-future%E2%80%9D-josh-wilson</id>
    <published>2008-09-11T00:00:00-04:00</published>
    <updated>2008-10-02T15:57:00-04:00</updated>
    <author>
      <name>admin08</name>
    </author>
    <summary type="html"><![CDATA[<div class="entry">
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<p>
<i>Editor’s note: This is being posted for Josh Wilson, one of the guest bloggers for this Commission event.</i>
</p>
<p>
(Roundtable #3: Technology &amp; Innovation)
</p>
<p>
<b>PART ONE: THE VIEW FROM TOMORROWLAND</b>
</p>
<p>
We’re blogging to you live from the future, and it’s very exciting here!
</p>
<p>
I mean, we’re having this meeting at Google HQ, in the middle of<br />
Silicon Valley — the place embodies much of the hope and imagination<br />
for the future of our democracy, our economy and our world.
</p>
    ]]></summary>
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<p>
<i>Editor’s note: This is being posted for Josh Wilson, one of the guest bloggers for this Commission event.</i>
</p>
<p>
(Roundtable #3: Technology &amp; Innovation)
</p>
<p>
<b>PART ONE: THE VIEW FROM TOMORROWLAND</b>
</p>
<p>
We’re blogging to you live from the future, and it’s very exciting here!
</p>
<p>
I mean, we’re having this meeting at Google HQ, in the middle of<br />
Silicon Valley — the place embodies much of the hope and imagination<br />
for the future of our democracy, our economy and our world.
</p>
<p>
It is — or will be — better here in the future. As soon as we can<br />
figure out what it’s all about. As soon as we can figure out how and<br />
why people use information technology, we can build the perfect device<br />
that will seamlessly integrate their information needs with<br />
hyperpersonalized delivery mechanisms — speaking of which, can’t you<br />
wait until the iPhone costs as much as a transister radio?! — then<br />
everything will be fine.
</p>
<p>
The economy will grow robustly and sustainably, because in the future it will all be running on clean tech.
</p>
<p>
Deepening efficiencies will drive down costs — which means all the<br />
lower-rung workers who have been effectively organized by Raj Jayadev<br />
to join unions will be earning the wages necessary to fully engage with<br />
the immersive mediaweb through affordable wireless technology.
</p>
<p>
That’s the problem with the future. It’s look-at-the-stars solutions<br />
are indeed thrilling, but it’s ankle-deep in the mud of today.
</p>
<p>
<b>PART TWO: A MOVING TARGET</b>
</p>
<p>
Forget about the future. The future is not where it’s at. In the<br />
future, we are going to be in the exact same place that we are now —<br />
Planet Earth — but things are going to be worse. The climate is<br />
changing, the oil wells are drying up.
</p>
<p>
We can’t be living in the future, when there’s so much that needs innovation today.
</p>
<p>
Living in and for the future can bite you on the behind.
</p>
<p>
Panelist Chris O’Brien notes that the ambitious Mercury News project<br />
to “blow up the newsroom” and reinvent how a print paper navigates the<br />
new media economy was canceled in January.
</p>
<p>
Most of the folks guiding the project have, in fact, been let go, he told me over lunch.
</p>
<p>
Was this a vision of the future that simply didn’t match reality? Or<br />
did the great powers of the Merc’s parent company get cold feet? Was<br />
the approach too topheavy, too sweeping, or too half-hearted?
</p>
<p>
It would be fascinating to delve into the conflicted internal<br />
process that led to both the newsroom reinvention project and its<br />
cancellation.
</p>
<p>
The Merc’s misfire brings to mind the same sort generalized ambition<br />
but inadequate ground-level implementation that makes KQED — so<br />
well-financed and connected — paradoxically so out of step with the<br />
majority of the Bay Area’s diverse communities.
</p>
<p>
The problem is that these top-down enterprises, guided by the<br />
strategic goals and profit expectations of Wall Street and its<br />
satellites, may not be appropriate to the new media economy, which is<br />
massively decentralized, multisourced, and generally, from a<br />
content-production and -consumption perspective, non-cooperative with<br />
the monopoly production model.
</p>
<p>
<b>PART THREE: INNOVATION DAY BY DAY</b>
</p>
<p>
Chris also noted that news media thrives when it is a center of<br />
innovation — which demands the question of what, exactly, are the<br />
conditions that encourage innovation?
</p>
<p>
Independence, for one thing.
</p>
<p>
All of the successful strategies and scenarios described by the<br />
panelists emphasized the ability of media producers and consumers alike<br />
to post and access material spontaneously, without the barriers erected<br />
by the traditional gatekeepers.
</p>
<p>
This is not about technology — it’s how people use it. It’s about<br />
the social phenomenon of technology. And therein lies the keys to<br />
innovation.
</p>
<p>
danah boyd, one of the Knight commissioners, noted the amazing<br />
success of local blogging and text-messaging around Hurricane Gustav in<br />
New Orleans, an unmediated phenomenon that occurred in an open<br />
information architecture without interference from monopoly gatekeepers.
</p>
<p>
She further elucidated the point by noting advocacy campaigns around<br />
specific legislative issues, in which interest groups mobilize their<br />
constituencies via cellphones and text messaging to spark a flurry of<br />
calls, emails and faxes aimed at key elected officials.
</p>
<p>
Holmes Wilson of the Participatory Culture Foundation is singing a<br />
similar tune with his Miro project, an online video platform that aims<br />
to “eliminate gatekeepers” and make everyone a content producer.
</p>
<p>
We are already seeing what this can do on the blogosphere — the<br />
achievements of which are considerable, and matched only by its excess.
</p>
<p>
As Amra Tareen of AllVoices.com notes, most blogs don’t get read,<br />
which hearkens back to the initial panel’s concerns about the<br />
information glut — something that at once distracts from access to<br />
meaningful information, and fragments dialogue around it.
</p>
<p>
Her solution is to opportunistically merge media (Web, SMS, email,<br />
etc.) to produce up-to-the-minute coverage of news across the world.
</p>
<p>
Using some cool widgets, AllVoices.com triangulates on topics, pulls<br />
together a variety of coverage, and represents it dynamically on a<br />
world map on the site’s home page. Click on an indicator, and you’ll<br />
wind up with a cluster of related stories and blog postings
</p>
<p>
This approach places all its eggs in the crowdsourcing basket, and it’s good that they’re taking the chance on it.
</p>
<p>
Whether it’s the solution remains to be seen — but it’s encouraging<br />
to see the money behind the media warming up to the idea of empowering<br />
producers and audiences, and appreciating them as interchangeable.
</p>
<p>
<b>PART FOUR: AD-MODEL INVERSION</b>
</p>
<p>
This is a key concept — that producers and audiences together can<br />
successfully guide access to and creation of relevant community<br />
information.
</p>
<p>
The relationship between the audience and the media outlet has inverted, also, to the detriment of the ad-sales department.
</p>
<p>
Mike McGuire, a research VP at Gartner and a mainstream media guy,<br />
pointed out that content really is king, and if so, why are the content<br />
producers the ones getting the short end of the stick?
</p>
<p>
Why not start cutting sales staff at the failing media outlets instead of reporters and editors?
</p>
<p>
He asked this and grinned, and the audience laughed, as well they should.
</p>
<p>
But it’s a serious question that has yet to be answered satisfactorily.
</p>
<p>
The State of the News Media 2008 report noted that increasingly, the<br />
newsroom is the place recognized as the wellspring of innovation in<br />
media companies — and the ad-sales departments are the ones most bogged<br />
down by the failed assumptions of the past.
</p>
<p>
What sort of innovation is required to make a future we can all live in?
</p>
</div>
</div>
    ]]></content>
  </entry>
  <entry>
    <title>Unmet Community Info Needs Roundtable: Chava Bustamante by Kristie Wells</title>
    <link rel="alternate" type="text/html" href="http://www.knightcomm.org/unmet-community-info-needs-roundtable-chava-bustamante-kristie-wells" />
    <id>http://www.knightcomm.org/unmet-community-info-needs-roundtable-chava-bustamante-kristie-wells</id>
    <published>2008-09-08T15:33:10-04:00</published>
    <updated>2008-10-02T15:34:59-04:00</updated>
    <author>
      <name>admin08</name>
    </author>
    <summary type="html"><![CDATA[<div class="entry">
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<p>
Chava Bustamante<br />
from the SEIU starts off by asking how many people in this room were<br />
(1) born in another country (2) born in a other state, (3) born in<br />
Mountain View to get an idea of the diversity of the attendees.
</p>
<p>
Chava is working towards bring ’strangers’ together and to find ways<br />
of how media can be used to foster democracy. He feels being part of a<br />
democracy is having access to all the opportunities in this society to<br />
achieve every dream possible.
</p>
    ]]></summary>
    <content type="html"><![CDATA[<div class="entry">
<div class="snap_preview">
<p>
Chava Bustamante<br />
from the SEIU starts off by asking how many people in this room were<br />
(1) born in another country (2) born in a other state, (3) born in<br />
Mountain View to get an idea of the diversity of the attendees.
</p>
<p>
Chava is working towards bring ’strangers’ together and to find ways<br />
of how media can be used to foster democracy. He feels being part of a<br />
democracy is having access to all the opportunities in this society to<br />
achieve every dream possible.
</p>
<p>
Miilions of people live in poverty and don’t have access to the<br />
tools ot better their lives. Feels too much time is wasted to find<br />
information on how to get things like GED or training opportunities for<br />
a better job. Had he had this access, it would have allowed him a<br />
chance at a better education. Instead, he worked in the fields for 12<br />
years.
</p>
<p>
Media can play a more active role by publishing more informtiton<br />
about programs and organizations that help people accomplish their<br />
dreams. News outlets should highlight roles organizations play in their<br />
communities.
</p>
<p>
Our lives are intertwined, we should work together to build a stronger society.
</p>
</div>
</div>
    ]]></content>
  </entry>
  <entry>
    <title>Media Roundtable: Jim Bettinger by Kristie Wells</title>
    <link rel="alternate" type="text/html" href="http://www.knightcomm.org/media-roundtable-jim-bettinger-kristie-wells" />
    <id>http://www.knightcomm.org/media-roundtable-jim-bettinger-kristie-wells</id>
    <published>2008-09-08T00:00:00-04:00</published>
    <updated>2008-10-02T15:41:21-04:00</updated>
    <author>
      <name>admin08</name>
    </author>
    <summary type="html"><![CDATA[<div class="entry">
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<p>
Jim sees the<br />
adoption of online news resources as both a benefit, and a detriment to<br />
existing ‘traditional’ papers.He lives in an environment where they are<br />
training future journalists, but can’t honestly say where those new<br />
journalists will be employed once they graduate.
</p>
    ]]></summary>
    <content type="html"><![CDATA[<div class="entry">
<div class="snap_preview">
<p>
Jim sees the<br />
adoption of online news resources as both a benefit, and a detriment to<br />
existing ‘traditional’ papers.He lives in an environment where they are<br />
training future journalists, but can’t honestly say where those new<br />
journalists will be employed once they graduate.
</p>
<p>
He shared an interesting survey around a local action (widening of<br />
Oregon Expressway project in Palo Alto) that found most of the stories<br />
generated around this ‘event’ came from traditional outlets, not<br />
independent websites, blogs, etc. - and Palo Alto is in the center of<br />
the tech industry.
</p>
<p>
Information wants to be free (be accessible to all), and by nature,<br />
it wants to be expensive (to support costs of this initiave). The<br />
tension between both ideals will not go away. They key is to find a<br />
path that allows for both for long term success.
</p>
</div>
</div>
    ]]></content>
  </entry>
  <entry>
    <title>Commissioners Q&amp;A on Unmet Community Info Needs by Kristie Wells</title>
    <link rel="alternate" type="text/html" href="http://www.knightcomm.org/commissioners-qa-unmet-community-info-needs-kristie-wells" />
    <id>http://www.knightcomm.org/commissioners-qa-unmet-community-info-needs-kristie-wells</id>
    <published>2008-09-08T00:00:00-04:00</published>
    <updated>2008-10-02T15:42:13-04:00</updated>
    <author>
      <name>admin08</name>
    </author>
    <summary type="html"><![CDATA[<div class="entry">
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<p>
<b>Question<br />
from Danah Boyd: Seeing a big difference between push and pull<br />
strategies. In the past, information was pushed out to the communities.<br />
Now, it seems most organizations are focused on pulling information to<br />
aggregate it. What are some of the push strategies you are using to<br />
help people who are not online or now pulling news on their own?</b>
</p>
    ]]></summary>
    <content type="html"><![CDATA[<div class="entry">
<div class="snap_preview">
<p>
<b>Question<br />
from Danah Boyd: Seeing a big difference between push and pull<br />
strategies. In the past, information was pushed out to the communities.<br />
Now, it seems most organizations are focused on pulling information to<br />
aggregate it. What are some of the push strategies you are using to<br />
help people who are not online or now pulling news on their own?</b>
</p>
<ul>
<li>Judy – Using public libraries to get information to the public and<br />
	making information available that will engage people to do things they<br />
	like to do. Need to focus on the younger generation to show the value<br />
	of community and educating them on civil actions.</li>
<li>Muhammed - Creating communities of interest with a subset, i.e.<br />
	working with teachers to start Math Clubs or Science Clubs to engage<br />
	younger generation and get information to them that way.</li>
<li>Matt - Going to the trusted organizations within the communities<br />
	(churches, schools, etc). Most people don’t know their neighbors - the<br />
	key is to get people in the same room to solve problems together, then<br />
	use new technology to get/keep them informed. Just about everyone has a<br />
	cell phone so they found sending text messages out was a great way to<br />
	communicate.</li>
<li>Kim - Think it is more about push information out who will ‘pass it<br />
	around’ - using things like email from people who signed up for<br />
	announcements.</li>
</ul>
<p>
<b>Question from Michael Powell: Feels the power of integrating<br />
information around ‘place’ (community, neighborhoods, etc). Is this the<br />
key?<br />
</b>
</p>
<ul>
<li>Matt - most everyone in CA knows the school system is broken. Just<br />
	having an informed public is not enough. Need to find organizations or<br />
	institutions who can take information and then DO something about it.</li>
</ul>
</div>
</div>
    ]]></content>
  </entry>
  <entry>
    <title>Media Roundtable: Linjun Fan by Kristie Wells</title>
    <link rel="alternate" type="text/html" href="http://www.knightcomm.org/media-roundtable-linjun-fan-kristie-wells" />
    <id>http://www.knightcomm.org/media-roundtable-linjun-fan-kristie-wells</id>
    <published>2008-09-08T00:00:00-04:00</published>
    <updated>2008-10-02T15:45:53-04:00</updated>
    <author>
      <name>admin08</name>
    </author>
    <summary type="html"><![CDATA[<div class="entry">
<div class="snap_preview">
<p>
Linjun created<br />
the Albany Today blog a year ago to provide local news to the 16,000<br />
residents in her community. Does not post personal commentaries - stays<br />
true to journalism values. Uses photos, slideshows and videos to<br />
enhance experience.
</p>
<p>
Compared to a local newspaper, her blog is richer in content and<br />
provides a better user experience. Interesting to note, Albanydoes not<br />
have a local newspaper. Started with 50 pages views a day, now at 6k<br />
views. Shows demand is there. LOCALLY.
</p>
    ]]></summary>
    <content type="html"><![CDATA[<div class="entry">
<div class="snap_preview">
<p>
Linjun created<br />
the Albany Today blog a year ago to provide local news to the 16,000<br />
residents in her community. Does not post personal commentaries - stays<br />
true to journalism values. Uses photos, slideshows and videos to<br />
enhance experience.
</p>
<p>
Compared to a local newspaper, her blog is richer in content and<br />
provides a better user experience. Interesting to note, Albanydoes not<br />
have a local newspaper. Started with 50 pages views a day, now at 6k<br />
views. Shows demand is there. LOCALLY.
</p>
<p>
She receives announcements from parents, neighbors, local offices<br />
and others to share their news through her blog. She has become the<br />
‘trusted source’ in Albany. Interesting note: Linjun moved to Albany<br />
less than a year ago and her actions have stirred the local school to<br />
launch a new series of classes to teach online publishing skills. Teach<br />
the teacher. Love it.
</p>
<p>
Exploring possiblities to commercialize the project and ensure longevity.
</p>
<p>
I love hearing personal success stories like Linjun’s as this shows<br />
all it takes is one individual willing to put the time and effort in to<br />
effect change.
</p>
</div>
</div>
    ]]></content>
  </entry>
  <entry>
    <title>Knight Silicon Valley: Local Media Fault Lines</title>
    <link rel="alternate" type="text/html" href="http://www.knightcomm.org/knight-silicon-valley-local-media-fault-lines" />
    <id>http://www.knightcomm.org/knight-silicon-valley-local-media-fault-lines</id>
    <published>2008-09-08T00:00:00-04:00</published>
    <updated>2008-10-02T15:46:38-04:00</updated>
    <author>
      <name>admin08</name>
    </author>
    <summary type="html"><![CDATA[<div class="entry">
<div class="snap_preview">
<p>
<i>Editor’s<br />
note: This is being posted for Josh Wilson, who is one of the guest<br />
bloggers today at the Knight Commission’s community forum at Google.</i>
</p>
<p>
I want more from this panel. The fault lines and fragmentation of the<br />
Bay Area’s media ecology have been made clear, but I’m not sure the<br />
gaps can be bridged.
</p>
    ]]></summary>
    <content type="html"><![CDATA[<div class="entry">
<div class="snap_preview">
<p>
<i>Editor’s<br />
note: This is being posted for Josh Wilson, who is one of the guest<br />
bloggers today at the Knight Commission’s community forum at Google.</i>
</p>
<p>
I want more from this panel. The fault lines and fragmentation of the<br />
Bay Area’s media ecology have been made clear, but I’m not sure the<br />
gaps can be bridged.
</p>
<p>
Linjun Fan of the Albany Today blog, and Raj Jayadev of Silicon Valley<br />
De-Bug (a marvelous, youth-focused labor organizing project) — they<br />
both did a marvelous job of defining and describing how new media has<br />
radically empowered disadvantaged or undercapitalized communities.
</p>
<p>
In the former case, Fan’s blog fills a vital community information<br />
needs in a town where, she says, there isn’t even a local paper of<br />
consequence.
</p>
<p>
I interviewed Jayadev myself many years ago on KUSF-FM, a San<br />
Francisco community radio station, about the underground tactics his<br />
group used to organize the janitors and assembly line workers in<br />
Silicon Valley’s software mills.
</p>
<p>
Those stories were amazing — I still have the audio somewhere, and<br />
will dig it up for the online archives — and his inclusion on the<br />
Knight panel was astute, given his connection to the needs of the<br />
starkly disenfranchised demographic of largely migrant laborers who do<br />
the lowest-paid and least-fulfilling tasks of the information economy.
</p>
<p>
He represented those themes on the Knight panel — and like Fan, he<br />
demonstrated how directly media empowerment can activate, engage and<br />
even BUILD communities, particularly those that previously have been<br />
cut off from the media circuitry.
</p>
<p>
At this point, however, the plate tectonics and fault lines come into play.
</p>
<p>
<b>HOPING FOR A SHAKEUP</b>
</p>
<p>
As Jim Bettinger of Stanford’s Knight Journalism Fellowship program<br />
noted, fears about the decline of the professional, commercial news<br />
industry remain acute.
</p>
<p>
And while new media is, clearly, a viable hope, its still hasn’t<br />
overcome one major challenge: Its inability to support media economies<br />
of the scale and comprehensiveness once expected of local daily papers.
</p>
<p>
Dave Satterfield, the managing editor of the San Jose Mercury News,<br />
affirmed that dismal trend on the print side, by noting the ongoing<br />
retreat of his paper’s reporting staff, as well as of the depth and<br />
comprehensiveness of his local coverage.
</p>
<p>
He concluded his comments by essentially calling out for help,<br />
restating the day’s oft-heard Dickens quotation that it is “the best<br />
of times and the worst of times” for media and democracy in the Bay<br />
Area.
</p>
<p>
His gloom was offset by George Sampson, the news and program director<br />
of the local radio station KLIV, and quite bullish in that role.
</p>
<p>
Perhaps more at home in the lower-budget world of local information<br />
radio, as opposed to the daily-print landscape of leveraged buyouts<br />
and massive accompanying debt, Sampson spoke of hiring reporters who<br />
grew up in the region, and who know all its quirks and crannies and<br />
regional pronunciations.
</p>
<p>
Indeed, his take on “hyperlocal” journalism anchored the tradition of<br />
extremely local coverage not in the still-emergent blogosphere, but in<br />
the old-fashioned world of radio carrier frequencies, which is a damn<br />
cheap medium that requires neither satellites nor fiber-optic and<br />
cable infrastructure to effectively reach diverse communities within<br />
very specific geographic regions.
</p>
<p>
<b>MEDIA AND SOCIAL DIVISIONS</b>
</p>
<p>
Now, an extraordinary contrast is revealed. It is the fascinating to<br />
consider the wide disparity between KQED, the foremost public<br />
broadcasting outlet for the entire Bay Area, and a small station such<br />
as KLIV-AM.
</p>
<p>
Linda O’Bryon, chief content office at KQED, spoke broadly about unmet<br />
information needs, about activating ad covering interest groups with<br />
the Bay Area, such as scientists, to educate and inspire the populace.
</p>
<p>
During the Q&amp;A section she also asserted a deep interest in more<br />
effectively reaching broad cross-sections of the Bay Area community as<br />
well as drilling down into those communities and their subgroups.
</p>
<p>
My question is — can KQED fulfill this role? As a massively<br />
centralized and massively traditional public media outlet, KQED is<br />
remarkable for its paucity of relevance to the breadth and depth of<br />
the Bay Area’s communities.
</p>
<p>
A scan of the nighty lineup on the TV station reveals little that<br />
could appeal beyond the stereotype of the public-media donor.
</p>
<p>
A spin through the radio dial to the KQED call letters reveals the<br />
usual array of wonky talk shows, some compelling indeed, but many<br />
simply recirculating a usual-suspect circuit of commentators,<br />
announcers and issues — all anchored by the ubiquitous, authoritative<br />
but definitively remote, non-local and unaccountable voices of that<br />
NPR capital ship, All Things Considered.
</p>
<p>
It’s NOT that these programs are irredeemiably aloof, or stodgily<br />
missing the boat all the time.
</p>
<p>
Quite the contrary — there are times when you absolutely have to tune<br />
in Michael Krasny’s Forum, to get the most vital and urgent<br />
conversation on local issues.
</p>
<p>
But despite this, there’s a lack of stickiness to KQED’s programming<br />
that simply will not serve to pull in and keep around people who don’t<br />
already match, again, the NPR/PBS archetype.
</p>
<p>
All the funding in the world, all the high profile initiatives and<br />
astute strategic planning matters not a whit if the Bay Area’s biggest<br />
public-media dinosaur refuses to evolve, and make itself as relevant<br />
to underserved communities as Fan’s and Jayadev’s projects have.
</p>
<p>
<b>BRIDGING THE GAPS</b>
</p>
<p>
One of the panelists noted that new media is essentially<br />
collaborative, and that the old, monopolist model of running a<br />
commercial news operation may not be possible online, on the same<br />
scale as the old print economy.
</p>
<p>
Bad news for the Merc!
</p>
<p>
And this may also be bad news for KQED. I’m told that of its $50<br />
million annual budget, only $5 million is actually from donor pledges.
</p>
<p>
That funding gap is the embodiment of public media’s relevance<br />
challenge. It speaks to me of a profound disconnect between the<br />
organization and the bulk of the population it would serve.
</p>
<p>
It also represents a KQED’s opportunity — indeed, the opportunity for<br />
any large-scale media outlet:
</p>
<p>
Make yourself relevant. Know your communities. Respect their needs.
</p>
<p>
Look across the informational schisms in your culture that separate<br />
rich media from poor (or lower-budget anyway), and learn how the<br />
communities represented by those media differ, and are similar.
</p>
<p>
Finally, there is the closing of the schism, which represents nothing<br />
less than civic enfranchisement across communities.
</p>
<p>
The big media, the rich media, even as it struggles for profit and<br />
relevance, needs to connect in meaningful ways to the producers of<br />
local media — like Fan, like Jayadev, like Sampson — who have a<br />
profound sense of place and demographic need.
</p>
<p>
As Jayadev noted, the Internet is a gateway drug for young people who<br />
are hungry for relevant information about their lives — but the<br />
technology itself is not the point. It’s just a tool.
</p>
<p>
The challenge before the Merc, before KQED, is to pay attention to<br />
these needs, and respond to them in an an authentic fashion.
</p>
<p>
One audiencemember said that old media may need to simply absorb new<br />
media, presumeably to make the most of what’s working online — video,<br />
photo galleries, blogs, etc. — but it’s not just the tools and<br />
widgets of new media that are succeeding.
</p>
<p>
It’s the simple, unadulterated relevance of messages delivered by<br />
Albany Today, by Silicon Valley De-Bug, by the local commercial outlet<br />
KLIV-AM.
</p>
<p>
You can’t do that with a focus group. Market research will only get<br />
you so far.
</p>
<p>
To really make the connection, you have to live in the communities,<br />
immerse yourself in this life on the ground, and respect the issues<br />
that don’t appeal as readily to your advertisers and big-ticket donors.
</p>
<p>
I just don’t know traditional media as it exists today can do that.
</p>
</div>
</div>
    ]]></content>
  </entry>
  <entry>
    <title>Technology &amp; Innovation Roundtable: Chris O’Brien by Kristie Wells</title>
    <link rel="alternate" type="text/html" href="http://www.knightcomm.org/technology-innovation-roundtable-chris-o%E2%80%99brien-kristie-wells" />
    <id>http://www.knightcomm.org/technology-innovation-roundtable-chris-o%E2%80%99brien-kristie-wells</id>
    <published>2008-09-08T00:00:00-04:00</published>
    <updated>2008-10-02T15:47:19-04:00</updated>
    <author>
      <name>admin08</name>
    </author>
    <summary type="html"><![CDATA[<div class="entry">
<div class="snap_preview">
<p>
Chris starts off<br />
by admitting he is a Twitter user. Funny. Almost like it is a guilty<br />
pleasure. He works for the San Jose Mercury News and is one of the few<br />
journalists that is excited by the innovations happening in his<br />
industry. Granted, he is slightly younger than the folks on the<br />
previous panel and I am sure that plays into his mindset greatly.
</p>
    ]]></summary>
    <content type="html"><![CDATA[<div class="entry">
<div class="snap_preview">
<p>
Chris starts off<br />
by admitting he is a Twitter user. Funny. Almost like it is a guilty<br />
pleasure. He works for the San Jose Mercury News and is one of the few<br />
journalists that is excited by the innovations happening in his<br />
industry. Granted, he is slightly younger than the folks on the<br />
previous panel and I am sure that plays into his mindset greatly.
</p>
<p>
He is finding alternate ways to connect with their local community,<br />
whether through podcasts people can listen to while commuting to work<br />
to posting (gasp!) printed flyers on campuses to get the word out to<br />
the younger generation. They are experimenting with what works best for<br />
the people they serve.
</p>
<p>
Something he said hit home and sums up ANY business these days: “You have to be a center of innovation to retain relevancy”
</p>
</div>
</div>
    ]]></content>
  </entry>
  <entry>
    <title>Media Roundtable: Raj Jayadev by Kristie Wells</title>
    <link rel="alternate" type="text/html" href="http://www.knightcomm.org/media-roundtable-raj-jayadev-kristie-wells" />
    <id>http://www.knightcomm.org/media-roundtable-raj-jayadev-kristie-wells</id>
    <published>2008-09-08T00:00:00-04:00</published>
    <updated>2008-10-02T15:49:00-04:00</updated>
    <author>
      <name>admin08</name>
    </author>
    <summary type="html"><![CDATA[<div class="entry">
<div class="snap_preview">
<p>
Raj is the<br />
Founder of Silicon Valley De-Bug and is working to empower underserved<br />
communities by educating them on how use the tools to share their<br />
voice/opinion and make a difference in their community. I already love<br />
this guy and he is only one minute in.
</p>
    ]]></summary>
    <content type="html"><![CDATA[<div class="entry">
<div class="snap_preview">
<p>
Raj is the<br />
Founder of Silicon Valley De-Bug and is working to empower underserved<br />
communities by educating them on how use the tools to share their<br />
voice/opinion and make a difference in their community. I already love<br />
this guy and he is only one minute in.
</p>
<p>
It does not take a lot of resources to become a ‘media mogul’. Most<br />
of the younger generation is using the free online technologies<br />
(Facebook, MySpace) and text messaging to communicate with one another<br />
and using news/civil actions to organize, like the recent march for the<br />
rights of immigrants. The march was self organized via MySpace and text<br />
messaging, and turned into the largest organized protest in the Bay<br />
Area’s history. This is extremely powerful. People who understand this<br />
will be able to effect change.
</p>
<p>
He shares the thought that media has become synonymous with<br />
community organizing. Also sees ethnic media replacing traditional<br />
media in certain areas, though would like to add that merely going ‘in<br />
language’ does not automatically make it an ethnic media source (i.e.<br />
just because you print in Spanish does not mean you are reporting on<br />
issues that affect the Latin community).
</p>
<p>
So the big question is now…how do we make the newer technologies accessible to all?
</p>
</div>
</div>
    ]]></content>
  </entry>
  <entry>
    <title>Media Roundtable: Linda O’Bryon by Kristie Wells</title>
    <link rel="alternate" type="text/html" href="http://www.knightcomm.org/media-roundtable-linda-o%E2%80%99bryon-kristie-wells" />
    <id>http://www.knightcomm.org/media-roundtable-linda-o%E2%80%99bryon-kristie-wells</id>
    <published>2008-09-08T00:00:00-04:00</published>
    <updated>2008-10-02T15:56:04-04:00</updated>
    <author>
      <name>admin08</name>
    </author>
    <summary type="html"><![CDATA[<div class="entry">
<div class="snap_preview">
<p>
Linda is the<br />
Chief Content Office for KQED and believes there is no other place in<br />
the world that places such emphasis on thought leadership as in Silicon<br />
Valley (big ocean, big mountains, big sky…and big thinking). We live in<br />
an area of open spaces and open thinking - what happens in Silicon<br />
Valley does not stay in Silicon Valley.
</p>
    ]]></summary>
    <content type="html"><![CDATA[<div class="entry">
<div class="snap_preview">
<p>
Linda is the<br />
Chief Content Office for KQED and believes there is no other place in<br />
the world that places such emphasis on thought leadership as in Silicon<br />
Valley (big ocean, big mountains, big sky…and big thinking). We live in<br />
an area of open spaces and open thinking - what happens in Silicon<br />
Valley does not stay in Silicon Valley.
</p>
<p>
Sees the online tools creating communities of people who have never<br />
met in person, which is drastically different than 30 years ago where<br />
you [mostly] only associated with the people who lived in your<br />
neighborhood or you worked along side with.
</p>
<p>
I love the program KQED launched over 5 years ago, called Digital<br />
Storytelling, where they encourage high school students to come in and<br />
share stories of interest.  I love the fact that KQED has positioned<br />
themselves in three various key roles: Enabler (getting kids excited<br />
about creating content and sharing their items of interest), Mentor<br />
(educating kids on how to use the new tools) and Publisher (pushing<br />
content which will help bring traffic back to KQED and show they are<br />
playing an active role in their community). It is a win-win-win.
</p>
<p>
Key takeaway is the need to provide media when and where people want it - whether online, mobile, print.<b> Media’s role is to help cultivate as well as create. </b>
</p>
</div>
</div>
    ]]></content>
  </entry>
  <entry>
    <title>Knight Silicon Valley: Information Quality &amp; Access by Josh Wilson</title>
    <link rel="alternate" type="text/html" href="http://www.knightcomm.org/knight-silicon-valley-information-quality-access-josh-wilson" />
    <id>http://www.knightcomm.org/knight-silicon-valley-information-quality-access-josh-wilson</id>
    <published>2008-09-08T00:00:00-04:00</published>
    <updated>2008-10-02T15:40:39-04:00</updated>
    <author>
      <name>admin08</name>
    </author>
    <summary type="html"><![CDATA[<div class="entry">
<div class="snap_preview">
<p>
<i>Editor’s note: This is being posted for Josh Wilson, who is one of our guest bloggers today.</i>
</p>
<p>
The other major theme in panel #1 was the problematic access to, and<br />
inconsistent quality and relevance of, information sources in the<br />
community.
</p>
<p>
Muhammad Chaudhry noted the “Lack of quality content for local<br />
information needs” as well as an opportunity for new “partnerships to<br />
disseminate info at a local level”
</p>
    ]]></summary>
    <content type="html"><![CDATA[<div class="entry">
<div class="snap_preview">
<p>
<i>Editor’s note: This is being posted for Josh Wilson, who is one of our guest bloggers today.</i>
</p>
<p>
The other major theme in panel #1 was the problematic access to, and<br />
inconsistent quality and relevance of, information sources in the<br />
community.
</p>
<p>
Muhammad Chaudhry noted the “Lack of quality content for local<br />
information needs” as well as an opportunity for new “partnerships to<br />
disseminate info at a local level”
</p>
<p>
He also identified emerging social media — Facebook et. al. — as a<br />
vital means of that dissemination, and admitted that it was only<br />
because of his younger colleagues at the Silicon Valley Education<br />
Foundation that he knew about or was able to use such platforms in the<br />
first place.
</p>
<p>
Thus we are reminded of the importance of those in established power<br />
positions to pay attention to what’s happening on the ground —<br />
particularly among youth, in this case.
</p>
<p>
It’s happening at your workplace among the junior staffers, in your<br />
neighborhood playgrounds and romper rooms, in your schools. Kids are<br />
using new media, and what they’re doing with it and learning from it is<br />
instructive.
</p>
<p>
<b>Gates &amp; Gatekeepers</b>
</p>
<p>
Judy Nadler of Santa Clara University reminded us of the importance<br />
of having trained, humble and engaged reporters and editors in place<br />
who understand civic issues, such as local government and bond<br />
measures, and who can explain these issues to the community in a<br />
meaningful way, rather than gloss over or dumb down their coverage.
</p>
<p>
But it’s about more than having better gatekeepers. There’s also a<br />
gaping need for improved venues for civic gathering and dialogue.
</p>
<p>
Indeed, the question of such venues is the question of access, and<br />
thus we return to the issue of fragmentation, which impedes dialogue<br />
across communities.
</p>
<p>
Nadler called for “New ways to engage people. They don’t know what’s in their community.”
</p>
<p>
Chaudhry spoke about organizing people around interest areas, and<br />
“pulling them in” to coordinated information sources related to those<br />
interest — something Walesh affirmed in her description of information<br />
hubs (such as the multi-city arts listing service Artsopolis.com) that<br />
can draw likeminded people to a central online location.
</p>
<p>
But is this true commnity?
</p>
<p>
Hammer of PACT says one major hurdle is that “there are very few<br />
informal associations between people,” and that “most people don’t know<br />
their neighbors.”
</p>
<p>
In other words, there are three major progress points to consider when addressing information quality and access:
</p>
<p>
    * Improved training and education services for the intermediaries who produce and present the information in question<br />
* Establishing, improving and coordinating/connecting outlets that are<br />
willing and able to publish and promote that information<br />
* Creating new dialogue and social habits around that information, so<br />
that people are not disparate consumers, but rather engaged<br />
participants.
</p>
</div>
</div>
    ]]></content>
  </entry>
  <entry>
    <title>Unmet Community Info Needs Roundtable: Kim Walesh by Kristie Wells</title>
    <link rel="alternate" type="text/html" href="http://www.knightcomm.org/unmet-community-info-needs-roundtable-kim-walesh-kristie-wells" />
    <id>http://www.knightcomm.org/unmet-community-info-needs-roundtable-kim-walesh-kristie-wells</id>
    <published>2008-09-08T00:00:00-04:00</published>
    <updated>2008-10-02T15:39:52-04:00</updated>
    <author>
      <name>admin08</name>
    </author>
    <summary type="html"><![CDATA[<div class="entry">
<div class="snap_preview">
<p>
Kim is the Chief<br />
Strategist for the City of San Jose and spends a lot of time finding<br />
ways to engage the public and disseminate information for them.
</p>
<p>
Some major challenges they have experienced over the last couple of years:
</p>
    ]]></summary>
    <content type="html"><![CDATA[<div class="entry">
<div class="snap_preview">
<p>
Kim is the Chief<br />
Strategist for the City of San Jose and spends a lot of time finding<br />
ways to engage the public and disseminate information for them.
</p>
<p>
Some major challenges they have experienced over the last couple of years:
</p>
<ul>
<li> Getting people to care about local community - almost a<br />
	prerequisite to there being a need to gather information. As San Jose<br />
	is the largest city in the Bay Area (went from 100k to 1 million in the<br />
	last 30 years) - it has made it difficult for people to connect.</li>
</ul>
<ul>
<li>People view themselves as global citizens - see success<br />
	contributing to global community not as much to their local community. <br />
	They also don’t seem to get information from local outlets, like the<br />
	Mercury News, instead they source it via NY Times, Singapore News, etc.<br />
	How people get information has complicated ability to engage the local<br />
	community and made it more expensive for the media outlets.<br />
	Experimenting with Peak Democracy and The Alliance for Innovation -<br />
	using Art, employment networks, etc to connect wiht the younger<br />
	generations (under 35) as they don’t come to ‘traditional’ news sources<br />
	and seem separated.</li>
</ul>
<p>
On a positive note, San Jose has been a leader in putting the<br />
business of the local government on the web with public calendars,<br />
videos, archiving of meeting notes, etc. to help get information out<br />
there. Also done well in cultivating neighborhood networks, with 22<br />
neighborhoods working to help distribute information within their own<br />
local community - solely to determine how they should use their human<br />
and financial resources (i.e. should they be buying more books, or more<br />
computer terminals for the library?)
</p>
<p>
This goes a long way towards serving the local needs and interesting<br />
to watch leaders and communication networks emerge naturally.
</p>
</div>
</div>
    ]]></content>
  </entry>
  <entry>
    <title>Unmet Community Info Needs Roundtable: Judy Nadler by Kristie Wells</title>
    <link rel="alternate" type="text/html" href="http://www.knightcomm.org/unmet-community-info-needs-roundtable-judy-nadler-kristie-wells" />
    <id>http://www.knightcomm.org/unmet-community-info-needs-roundtable-judy-nadler-kristie-wells</id>
    <published>2008-09-08T00:00:00-04:00</published>
    <updated>2008-10-02T15:39:06-04:00</updated>
    <author>
      <name>admin08</name>
    </author>
    <summary type="html"><![CDATA[<div class="entry">
<div class="snap_preview">
<p>
Judy is a Senior<br />
Fellow in Government Ethics, Markkula Center for Applied Ethics at<br />
Santa Clara University whose focus is helping people disseminate the<br />
information provided to make better decisions.
</p>
    ]]></summary>
    <content type="html"><![CDATA[<div class="entry">
<div class="snap_preview">
<p>
Judy is a Senior<br />
Fellow in Government Ethics, Markkula Center for Applied Ethics at<br />
Santa Clara University whose focus is helping people disseminate the<br />
information provided to make better decisions.
</p>
<p>
She shares the power of ethics and transparency in government<br />
agencies and the need for civil engagement. A nice example she gave was<br />
around the San Jose, CA city government offices opening up their<br />
calendars to the public to show when they were meeting, who they are<br />
meeting with and why they were meeting - all in an attempt to educate<br />
the public on what was happening in their local community and how<br />
resources were  being spent. It is bringing more people to the town<br />
halls and getting the community better engaged.
</p>
<p>
In her eyes, ‘providing information to the public is not a luxury -<br />
it is a necessity’ and is critical to building and sustaining healthy<br />
communities.
</p>
<p>
Judy suggests more local news needs to be produced, using more<br />
friendly and easy to understand language. Journalists should have an<br />
understanding of how the government works, and the channels we feed<br />
news through.<br />
As content and usability vary greatly from county to county (some use<br />
webcasts that are archived, others use blogs, many do nothing) these<br />
differences need to be addressedto ensure news is received by those<br />
that need it and they continue to find ways to engage the younger<br />
generation to ensure longevity of the media outlets and the strength of<br />
the community.
</p>
</div>
</div>
    ]]></content>
  </entry>
  <entry>
    <title>Welcome to the Knight Commission Blog</title>
    <link rel="alternate" type="text/html" href="http://www.knightcomm.org/welcome-knight-commission-blog" />
    <id>http://www.knightcomm.org/welcome-knight-commission-blog</id>
    <published>2008-09-08T00:00:00-04:00</published>
    <updated>2008-10-02T14:31:34-04:00</updated>
    <author>
      <name>admin08</name>
    </author>
    <summary type="html"><![CDATA[<div class="entry">
<div class="snap_preview">
<p>
This is a new blog of the <a href="//">Knight Commission on Information Needs of Communities in a Democracy</a>, one of four <a href="http://knightfoundation.org/">Knight Foundation </a><br />
media initiatives. The Commission is jointly coordinated by the Aspen Institute Communications and Society Program, directed by Charles M. Firestone, and the Knight Foundation’s Journalism Program, directed by Eric Newton.
</p>
    ]]></summary>
    <content type="html"><![CDATA[<div class="entry">
<div class="snap_preview">
<p>
This is a new blog of the <a href="//">Knight Commission on Information Needs of Communities in a Democracy</a>, one of four <a href="http://knightfoundation.org/">Knight Foundation </a><br />
media initiatives. The Commission is jointly coordinated by the Aspen Institute Communications and Society Program, directed by Charles M. Firestone, and the Knight Foundation’s Journalism Program, directed by Eric Newton.
</p>
<p>
We’ll feature commentary from guest bloggers, and the first bloggers, Josh Wilson and Kristie Wells, will begin by updating from the town hall Commission sessions Monday, September 8, 2008 on the Google campus.
</p>
<p>
Questions? Thoughts? Let us know in the comments.
</p>
</div>
</div>
    ]]></content>
  </entry>
</feed>
